Return & Refund Policy
Farmery reserves the exclusive right to refuse or cancel any transaction / order for partners and service providers that are listed at an incorrect price or are not available. This is enforceable irrespective of order confirmation or payment confirmation.
In case you wish to cancel your order, you must notify Farmery immediately through Phone or the process listed on our Website, and quote your order number. If we are able to accept your order cancellation basis the order lead time and other constraints, no cancellation fee applies. However, we might be unable to cancel your order for various reasons like preparation of Goods or Services has been begun or is completed and / or delivery personnel have already been dispatched. We will not be able to refund any order, which has been already dispatched.
In the unlikely event that we deliver a wrong item, you have the right to reject the delivery of the wrong item and you shall be fully refunded for the missing item. If we can only do a partial delivery (a few items might be not available), we will inform you or propose a replacement for missing items. You have the right to refuse a partial order before delivery and get a refund.
In such events, where we cancel your order or accept cancellation of your order, if the payment has been processed by Farmery, the amount will be refunded via the same (or alternate available) mode of original payment and user will be notified of the same with a reasonable mode of communication within 14 working days. Please refer to our Cancellation and Refund Policy for further details.
Refusal or Cancellation of Orders:
- Farmery reserves the exclusive right to refuse or cancel any transaction/order for partners and service providers that are listed at an incorrect price or are unavailable. This applies regardless of order confirmation or payment confirmation.
Order Cancellation:
- If you wish to cancel your order, please notify Farmery immediately through phone or the process outlined on our website, and provide your order number.
- If we can accommodate your order cancellation based on the order lead time and other constraints, no cancellation fee will apply.
- However, we may be unable to cancel your order for various reasons, such as if the preparation of goods or services has already begun or is completed, or if delivery personnel have already been dispatched. Orders that have already been dispatched cannot be refunded.
Wrong Item Delivery:
- In the unlikely event that we deliver the wrong item, you have the right to reject the delivery of the wrong item, and you will be fully refunded for the missing item.
- If we are only able to do a partial delivery (due to some items being unavailable), we will inform you or propose a replacement for the missing items. You have the right to refuse a partial order before delivery and receive a refund.
Refund Policy
Farmery reserves the exclusive right to refuse or cancel any transaction / order for partners and service providers that are listed at an incorrect price or are not available. This is enforceable irrespective of order confirmation or payment confirmation.
In case you wish to cancel your order, you must notify Farmery immediately through Phone or the process listed on our Website, and quote your order number.
If we are able to accept your order cancellation basis the order lead time and other constraints, no cancellation fee applies.
However, we might be unable to cancel your order for various reasons like preparation of Goods or Services has been begun or is completed and / or delivery personnel have already been dispatched. We will not be able to refund any order, which has been already dispatched.
In the unlikely event that we deliver a wrong item, you have the right to reject the delivery of the wrong item and you shall be fully refunded for the missing item. If we can only do a partial delivery (a few items might be not available), we will inform you or propose a replacement for missing items. You have the right to refuse a partial order before delivery and get a refund.
In such events, where we cancel your order or accept cancellation of your order, if the payment has been processed by Farmery, the amount will be refunded via the same (or alternate available) mode of original payment and user will be notified of the same with a reasonable mode of communication within 14 working days. Please refer to our Cancellation and Refund Policy for further details.